Troubleshooting
Crash reports, log files and common problems.
The game crashed
Open Road MP writes a crash report. On the next start the menu shows a dialog with the report and can open its folder. Please attach both files when you report the crash:
crashes/crash-<date>.txt– summary with the last log linescrashes/crash-<date>.dmp– memory dump for the developers
Both are in the Open Road MP folder.
Log files
| File | Contents |
|---|---|
launcher.log | warnings and errors of the launcher (update, game start) |
core.log | warnings and errors of Open Road MP inside the game |
cef.log | the in-game interface (menu, chat, HUD) |
Documents/Euro Truck Simulator 2/game.log.txt | the game's own log |
Open Road MP only writes warnings and errors - an empty or short core.log is a good sign. When you report a problem, send core.log, launcher.log and the game's game.log.txt together.
Common problems
"Update failed". The launcher shows why and starts the installed version. Usually the folder is write-protected (e.g. under C:\Program Files) or an antivirus program holds a file - move Open Road MP to a folder of your own, or download it again from the download page.
The server list is empty. The list comes from openroadmp.com - if it cannot be reached, you still have favourites and direct connections.
"Wrong game version". The server requires a different ETS2 version. Update the game via Steam or choose another server.
Other trucks stutter. Look at the Ticks column: servers with more ticks per second move other trucks more smoothly. A stable frame rate on your side helps as well.
The chat does not open. Open Road MP uses the game's own chat key (Controls → Chat). Check that a key is assigned there.